Awards
Rainbow Registered
Green Key Global - 5 Key
Welcome to Sheraton Centre Toronto Hotel
Explore from our downtown Toronto hotel
Embrace the energy of Toronto during your stay at Sheraton Centre Toronto Hotel, located in the financial district, steps from the entertainment district and all major attractions. The recent transformation... See More of our downtown Toronto hotel brings a new arrival experience, a lobby with open and collaborative workspaces and world-class culinary experiences. Enjoy the unbeatable comfort of our pet-friendly rooms and suites, work out in our 24-hour fitness centre or enjoy a refreshing swim year-round in our heated indoor-outdoor pool. Upgrade to a room providing access to our stunning 43rd-floor Sheraton Club Lounge with sweeping views of downtown Toronto, complimentary breakfast, evening appetizers, and free Wi-Fi. Collaborate and connect in style at Canada’s largest conference hotel in downtown Toronto, Ontario, featuring 130,000 sq. ft. of meeting space including our 2.5-acre outdoor waterfall garden. Sheraton Centre Toronto Hotel is dedicated to exceeding your expectations. See Less
Offers
Family Fun: enjoy 50% off your second room
Available: November 6, 2024 — March 31, 2025
Pack your bags for family fun at the Sheraton Centre Toronto. Save more on the fun when you book a room and get the second room at 25% off!
Members Save 20%
Available: March 31, 2025 — April 20, 2025
Book by Sunday and Find Your Next Weekend Getaway.
Premium Rooms & Suites Await
Available: January 17, 2025 — July 31, 2025
Book one of our elevated room types or suites and save when you stay 2 nights or more.
Activities
Studio Meeting Spaces
We welcome guests and locals alike to use our innovative, tech-enabled and light filled space to collaborate and brainstorm. These unique spaces are ideally suited for small group gatherings and are conveniently rented by the hour.
Pool and Fitness Centre Access
Explore our pool packages and fitness memberships. Access our newly renovated fitness centre, equipped with Peloton bikes, and discover experiences at our heated indoor-outdoor pool for both guests and locals.
Early Check In & Late Check Out
Experience the ultimate convenience and enhance your reservation with guaranteed early check-in or late check-out.
Valet Parking
Simplify your stay with our convenient valet parking services. Enjoy complimentary in-and-out privileges to our underground garage, which is heated and monitored by security 24/7.
Events and Activities
Enrich your Sheraton experience with our unique Events and Activities, created to make your stay truly special.
Club Lounge Access
Enjoy access to our stunning 43rd floor with sweeping views of downtown Toronto, complimentary breakfast, evening appetizers and free Wi-Fi.
Rooms & Suites
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Discover Premium
Step into a world of elevated comfort and style with our premium rooms. Thoughtfully designed for relaxation and luxury, each space offers upgraded amenities, stunning views, and an experience that feels like a true escape. Whether you're here for work or leisure, our premium rooms are where sophistication meets serenity.
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Complimentary for Our Marriott Bonvoy™ Platinum and Above Members
Upgrade to the Sheraton Club Lounge
The exclusive Sheraton Club Lounge at our Toronto, Ontario, hotel is an upscale space to meet or unwind with skyline views, complimentary hot breakfast, all-day refreshments and evening hors d'oeuvres.
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Experience Club Lounge
Join the Club
Perched 43 stories above the city, our Club Lounge offers an exclusive retreat for relaxation, connection, and productivity. With floor-to-ceiling windows showcasing breathtaking views, it’s the perfect space to unwind, enjoy premium amenities, and savor complimentary refreshments. Whether you’re meeting with colleagues, hosting an event, or simply taking time for yourself, our Club Lounge provides... See More a sophisticated and comfortable environment that elevates every moment. See Less
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Perfectly Situated
Find yourself close to all that downtown Toronto has to offer, including CF Toronto Eaton Centre, Rogers Centre, Scotiabank Arena and CN Tower, as well as popular museums and galleries.
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Escape in the Heart of the City
In the vibrant community of downtown Toronto, our hotel provides a relaxing place to come together, with refreshing gardens and other shared spaces to work or connect.
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Your Urban Oasis Awaits
Step away from the hustle and bustle of downtown, and find cascading waterfalls, lush gardens, and an indoor-outdoor pool where the city feels miles away.
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Bringing People Together in Downtown Toronto
Our team is here to help you host conferences, meetings, social events, and weddings of all sizes. Choose from 60 venues across 130,000 square feet of flexible space at our hotel in Toronto.
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Tour Our Spaces
As Canada's largest conference hotel, we offer more than 130,000 square feet of flexible meeting space. Explore our spaces today with a virtual tour.
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Uncover All Things Toronto During Your Stay
Access Local Attractions and Activities
We're here to help you find the best things to do in Toronto, from catching a game at Scotiabank Arena or reaching new hights at the CN Tower, to browsing the shops at CF Toronto Eaton Centre.
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Elle
“Up on the 43rd floor, the Club Lounge is a sleek spot to answer emails or indulge in an appetizer and cocktail. (The sunset views, in particular, are well worth the trip upstairs.)”
Forbes
Top 5 Reasons You Need To Visit The Sheraton Centre Toronto Hotel. “With a cleverly reimagined lobby space, an innovative food and drink concept (complete with a wow-worthy cocktail menu) and an upgraded Club Lounge, the Sheraton Centre Toronto Hotel is one of the city’s best stays for business, pleasure or bleisure.”
Matador Network
Sheraton Centre Toronto Hotel Is the Perfect Base For Exploring the City. "Nathan Phillips Square is the heart of downtown Toronto with a lively yet laid-back atmosphere. The newly transformed Sheraton Centre Toronto Hotel, across the street from the main square, has a similar sense of vivacity and easygoing sophistication."
OUR LOCATION
Tel: +1 416-361-1000
Osgoode Subway Station
GETTING HERE
Sheraton Centre Toronto Hotel
123 Queen Street West, Toronto, Ontario, Canada, M5H 2M9
This hotel does not provide shuttle service.
Alternate Airport Transportation:
Bloomingdale Limousine Service;reservation required
Reservation Required: +1 416-2314000
This hotel does not provide shuttle service.
Alternate Airport Transportation:
Aerofleet Services; fee: 30.00 CAD (one way) ;reservation required: $30.00 - One-way
Reservation Required: +1 800-2680905
Nearby:
Bus Station:
Union StationSubway Station:
Queen Subway StationOsgoode Subway Station
Train Station:
WHAT TO EXPECT
Plan and Prepare for your Stay
Award-Winning Green Hotel Practices
Improving Housekeeping Sustainability Our downtown Toronto hotel is a 5 Keys Green Key Award winner, with programs to reduce environmental impact including food waste reduction, use of LED lightbulbs and on-site beekeeping.
Housekeeping:
- Guestrooms are equipped with tent cards/signage which gives guests the option to use the Make a Green Choice program (linen re-use). Learn more about Make a Green Choice
- Housekeepers are instructed to check that lights, radios, and televisions are turned off in unoccupied rooms
- Barely used bars of soap, individual shampoos, and other amenities are collected for donation to Clean The World Organization
- In-room recycling options include recycling bins in all guestrooms
- 75% of pressurized aerosol cans have been eliminated and replaced with hand pump dispensers refilled from bulk/concentrated solutions
- 25% of chemical cleaners have been replaced with biodegradable/vegetable-based and/or non-toxic alternatives
- Housekeepers are trained to report all dripping faucets and leaking equipment to the Maintenance department
- Procedures are in place that allow Housekeeping staff to report actions that harm the environment and share their ideas on eliminating impacts
Conference & Meeting Space:
- 50% of lighting in conference/meeting room(s) uses higher efficiency bulbs (i.e. compact fluorescent)
- 75% of individual servings (butter, jams, creamers, etc.) have been replaced with bulk purchases served in reusable container
- 50% of note pads, napkins, office paper, and other paper products are purchased with a minimum of 30% recycled content
- Conference schedules, menus, contracts, etc. communicated via e-mail to clients
- The hotel's environmental policies and programs are communicated to meeting planners and guests before or during events when requested
Food & Beverage Services:
- Appliances/equipment are regularly cleaned and serviced (including air filters, air ducts, fans and burners)
- Exhaust fans are sized to meet code requirements (i.e. not oversized) and regularly cleaned
- Higher energy efficiency appliances (i.e. Energy Star/EnerGuide certified) and/or equipment have been purchased during the past 12 months
- Freezer/refrigerator motors, thermometers, and other equipment are regularly checked, serviced, and defrosted to ensure efficient operation
- 30% of the lighting in the restaurant and food services areas are high energy efficiency light bulbs (i.e. compact fluorescents)
- 50% of lighting in the restaurant and food services areas use higher energy efficiency equipment (i.e. ballasts, controls
- Dimmer controls are used in dining areas
- Over 75% of products are purchased in bulk to reduce cost, packaging, and waste disposal fees 75% of product packaging is recycled
- Over 90% of pressurized aerosols have been replaced with reusable hand pump dispensers
- Cooking oils/grease are separated and disposed of/recycled as special waste
- Some organic produce and/or herbs are grown on-site (i.e. roof top herb gardens)
Where the world comes together
Meet You in the Lobby
Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.
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Welcoming Service
With over 85 years of welcoming hospitality, our associates will make you want to come back again.
Global Destinations
Look for Sheraton Hotels in the heart of cities all over the world.
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Property Details
Free Wifi
Convenience Store
Gift Shop
Dry Cleaning Service
Room Service
Wake up Calls
Daily Housekeeping
Mobile Key
Digital Check In
Service Request
Check-in: 3:00 pm
Check-out: 11:00 am
Minimum Age to Check In: 18
Smoke Free Property
Pet Policy
Pets Welcome.
Our pet-friendly hotel welcomes your furry companion to stay with us.
Non-Refundable Pet Fee Per Stay: $50.00
Maximum Pet Weight: 40.0kgs
Maximum Number of Pets in Room: 2
Parking
On-Site Parking
Hourly: $28.00
Daily: $63.00
Valet
Daily: $63.00
Electric Car Charging Station
Additional Parking Information
Oversized vehicles $78.75/daily plus tax. Max vehicle height for valet parking is 6.5ft. (2m) with limited availability.
Policies and Payments
Accepts: Cash, Credit Cards
Contactless mobile payments
Services
24-hour Front Desk
Currency Exchange
Property has elevators
Vending Machine
Languages spoken by staff:
English, French, Spanish
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 416-361-1000
Accessible Hotel Features
Property has elevators
Service Animals are Welcome
Valet parking for vehicles outfitted for drivers in wheelchairs
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Guests in mobility-accessible rooms may inquire about lowering the bed height
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Electrical Outlets
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Certifications
Green Key Eco-Rating Program Certified
Footprints
Carbon Footprint: 12.13 kg per room night
Water Footprint: 340.51 liters per room night
Environmental Practices
Guest Room Recycling
Electric car charging
Frequently Asked Questions
The check-in time at Sheraton Centre Toronto Hotel is 3:00 pm and the check-out time is 11:00 am.
The pet policy at Sheraton Centre Toronto Hotel is:
Pets Welcome
Our pet-friendly hotel welcomes your furry companion to stay with us.
Non-Refundable Pet Fee Per Stay: $50.00
Maximum Pet Weight: 40.0kgs
Maximum Number of Pets in Room: 2
The parking options at Sheraton Centre Toronto Hotel are:
On-Site Parking: Hourly: $28.00; Daily: $63.00
Valet: Daily: $63.00
Electric Car Charging Station
Oversized vehicles $78.75/daily plus tax. Max vehicle height for valet parking is 6.5ft. (2m) with limited availability.
The property amenities at Sheraton Centre Toronto Hotel are:
Restaurant
Fitness Center
Outdoor Pool
Meeting Space
Free Wifi
Convenience Store
Gift Shop
Dry Cleaning Service
Room Service
Wake up Calls
Daily Housekeeping
Mobile Key
Digital Check In
Service Request
Yes, Sheraton Centre Toronto Hotel has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Sheraton Centre Toronto Hotel booking.
The closest airport near Sheraton Centre Toronto Hotel is Billy Bishop Toronto City Airport (YTZ). YTZ is located approximately 3.1 KM from the hotel.
No, Sheraton Centre Toronto Hotel does not have an airport shuttle to Billy Bishop Toronto City Airport.
Yes, Sheraton Centre Toronto Hotel has electric vehicle charging stations (subject to availability).
